During your search for new living quarters, the answers
to your questions may vary between management companies. Therefore, we offer
this FAQ guide for your convenience and welcome your inquiries.
We hope this information is helpful to you and invite you to email
us should you have any other questions or concerns.
What is Valerio's leasing process?
Once you have decided which property you'd like to lease, you
will complete an application (we do not charge an application fee). Upon acceptance
of your application which may include an Equifax credit check and rental history
verification, we will review the lease in detail with you before signing. Signing
of a lease and payment of the holding/security deposit is required to guarantee
a unit. If more than one person will occupy the unit, each person must submit
an application and sign the lease. All tenants on the lease are jointly and
severally responsible for rent and/or damages. It is advisable that all roommates
sign the lease at the same time to avoid one person being obligated to the lease
contract should another roommate change his/her mind. A sponsor or parental
guaranty is required of all students. top
What upgrades are accomplished between
tenants?
We are continually making improvements to our properties and strive
to provide a clean and comfortable living environment for our residents. We
cannot guarantee specific upgrades at the showing appointment; however, we do
a thorough move-out inspection of each unit to determine and accomplish such
improvements as may be deemed necessary prior to a new tenant moving in.
Will the unit be fully painted before I move in or may I paint it myself?
Painting
is done as needed which may only require filling of nail holes and touch-ups
or repair to damaged walls. The painters we contract with keep a supply of paint
for each unit in specific colors and brands so we prefer that tenants not paint
as the cost to restore the original paint color would be deducted from a tenant's
security deposit. top
Will the carpet be replaced and, if so, may I select a color?
The determination for carpet replacement is made at the move-out inspection
after all furnishings are removed. In many instances, although carpet stains
may be visible when you view a unit, steam cleaning and stain treatment between
tenants works wonders. Should it be determined that carpeting in one room warrants
replacement, we have pre-selected colors for each unit in order to be able to
match single room replacements. Should there be unremovable small or faint stains
on a carpet that is otherwise in good condition, we may opt not to replace it
in which case a new tenant would not be held responsible for such pre-existing
damage. top
What if I want a second separate phone line?
We provide at least one
working phone line at move-in and will give authorization for tenants to modify
these lines; however, tenants are responsible for this expense and are required
to restore all jacks to the same common line upon move-out. Tenants are responsible
for inside wiring maintenance expenses and encouraged to add this when setting
up initial phone service. top
Is the unit cable ready and is a satellite dish permitted?
We provide at least one cable ready outlet. Additional outlets may be installed
at tenant's expense with written permission from management. Satellite dishes
may also be permitted but management must approve the mounting location and
any resulting repairs required at move-out will be charged against tenant's
security deposit. top
How are repair requests handled?
We enjoy a very good reputation
for meeting our tenants' needs in a timely manner. At move-in, tenants are given
an inspection sheet to complete and return to us indicating any exceptions to
the property. We review these to determine necessary repairs and schedule service
calls on a priority basis. The inspection sheet is kept in our tenant file for
comparison at move-out. During the lease term, we ask tenants to call us during
business hours for general repair requests; however, we are also available by
pager for after hours plumbing or electrical emergencies. Repairs that go undone
usually result from tenants not returning inspection sheets or failure to notify
us when a problem arises. top
Is it possible to move in earlier than the lease beginning
date?
The beginning date of your lease is set according to the lease ending
date of the previous tenant. This allows us sufficient time to ready the unit
for new occupancy. We cannot promise a unit will be available prior to the specified
move-in date on your lease. top
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What happens if I need to move out early?
Should
it become necessary for a tenant to move out prior to the expiration date of
the lease and we are immediately advised of the situation, we will be happy
to offer the unit as available. However, any existing vacancies will take first
priority. Tenants are responsible for payment of rent until the unit is re-leased
or until the end of the lease term, whichever occurs first. We encourage tenants
to advertise and show the unit on their own in order to avoid full forfeiture
of security deposit. top
May I have a pet?
Not without our written consent and payment
of a nonrefundable pet fee and your agreement to maintain the pet on a vet approved
flea prevention program such as Frontline or Advance. Pet policies are strictly
enforced. top
How are move-outs and security deposit refunds handled after move-out?
Move out inspections are held after all tenants' belongings are removed and
the unit has been cleaned. We compare the condition of the unit against your
move-in inspection sheet to determine any chargeable expenses for painting,
cleaning, or repairs to be deducted from your deposit. Any outstanding rent,
late fees or other charges against your account are also deducted from the security
deposit. The remaining balance is then mailed out within 30 days of the lease
expiration date. Checks are made payable to the person(s) who initially paid
the deposit. top
